Can we manage multiple client domains under one account?

Yes. Sentrup is built with workspace division. Agencies can create isolated workspaces for each client, maintaining separate crawled documentation, training contexts, chat widgets, and human support operators.

Is there a white-label or agency branding option?

Yes. Within the workspace settings, you can customize the widget header, brand colors, chat avatar, and remove or replace branding labels to match your agency or client's look.

Agency Solutions

AI Chatbot for Agencies

Name: Sentrup Multi-Tenant AI Platform for Agencies
Brand: Sentrup
Price: 29.00 USD
Availability: InStock

An AI chatbot for agencies is a multi-tenant customer support solution that allows marketing, web design, and customer service agencies to configure and deploy distinct chatbots across various client domains. Managed from a unified dashboard, agency teams can customize styling, upload client-specific knowledge bases, and configure individual human handoff triggers.

Create Agency Workspace

Why Digital Agencies Choose Multi-Tenant Support Systems

For digital agencies, onboarding new clients is a key growth metric. Setting up customer support systems from scratch, however, is a time-consuming task. Rule-based bots require building extensive drag-and-drop trees for each client domain. With Sentrup's AI-first workspace configuration, agencies can scrape a client's website URL, embed the widget, and have a functional, custom-branded chatbot ready in under five minutes.

Agency-Specific Multi-Workspace Features

Capability	Sentrup for Agencies	Standard Support Chat
Multi-Tenant Management	Single agency dashboard to switch between clients	Separate logins for every individual account
Custom Widget Branding	Independent color themes and logo uploads per client	Fixed design or paid white-label add-ons
Knowledge Isolation	Separate vector databases per workspace	Risk of mixed context answers
Escalation Workflows	Route human support handoffs to client-specific emails	Unified routing only

Isolate Client Context with Custom Vector Databases

To prevent cross-talk and data leaks, Sentrup ensures absolute backend isolation. Each agency client workspace utilizes a dedicated collection inside our Qdrant vector database. This guarantees that your e-commerce client's return policies never interfere with your B2B SaaS client's developer APIs.

Frequently Asked Questions

Can we give clients access to their own dashboards?

Yes. Agencies can invite client administrators or live-chat agents to specific workspaces. These users can view transcripts, chat statistics, and answer escalated support queries without seeing other client directories.

How does billing work for agencies?

Sentrup offers flat monthly pricing per workspace, allowing you to bundle support costs directly into your client's hosting or retainer packages, generating a consistent recurring revenue stream for your agency.